Privacy policy.

Privacy Policy Last Updated: 2/04/2025

This Privacy Policy explains how QuitGenius collects, uses, and protects your data when you use our services through our website or apps ("the Services"). Please read this carefully.

1. Who We Are

"We," "us," and "our" refer to QuitGenius. If you have questions about how we handle your data, contact us at info@quitgenius.com.

2. What Data We Collect

We may collect the following information:

  • Identity & Contact Data: Name, email, and phone number.

  • Device & Technical Data: IP address, browser type, OS details.

  • Usage Data: How you interact with our website and services.

  • Marketing Preferences: If you opt into our newsletter.

  • Profile Data: Information related to your use of QuitGenius services.

  • Transaction Data: Payment and purchase details.

We do not collect data from public sources or third-party databases.

3. Why We Use Your Data

We process your data for the following reasons:

  • Service Provision: To set up and manage your account.

  • Payments & Transactions: To process payments and subscriptions.

  • Customer Support: Assists with technical issues and inquiries.

  • Service Improvements: To analyze usage trends and enhance our offerings.

  • Legal Compliance: To meet regulatory obligations.

  • Marketing (With Consent): To send newsletters if you opt in.

4. Sharing Your Data

We only share your data when necessary with:

  • Regulatory Authorities: If legally required.

  • Service Providers: Trusted third parties (e.g., payment processors, customer support tools like Zendesk).

  • Business Transfers: If QuitGenius is acquired or merged.

5. Data Security

We use security measures, including two-factor authentication and access controls, to protect your data.

6. International Transfers

If we transfer your data outside the UK, we ensure it is protected under appropriate legal safeguards.

7. Retention Policy

We retain your data only as long as necessary to fulfill the purposes outlined in this policy. If you cancel your subscription, your data will be deleted by legal and operational requirements.

8. Your Rights

You have the right to:

  • Access: Request a copy of your data.

  • Correction: Fix inaccuracies.

  • Deletion: Request the removal of your data (subject to legal obligations).

  • Objection & Restriction: Control how your data is used.

  • Withdraw Consent: Opt out of marketing communications anytime.